Last Updated: December 11, 2025
Your privacy is important to RSH & Associates, LLC. This policy describes how we collect, use, retain, and disclose personal information in connection with our debt collection and accounts receivable management services.
We receive information from creditors and collect information directly from consumers, including:
For employment purposes, we collect identifiers, sensitive personal information, employment-related information, and education history.
We collect name, employer, work contact information, and website interaction data from business contacts.
Personal information is used to identify you, deliver services, verify identity, process payments, and comply with legal obligations. We may use pixel tags and click-through URLs to measure communication engagement.
We do not honor Do Not Track signals but do respect Global Privacy Control signals where legally required.
When you provide consent, RSH & Associates may send you transactional and informational SMS messages regarding your account, including payment reminders, payment confirmations, and account notifications. Message frequency may vary. Msg & data rates may apply.
Reply HELP for help or STOP to opt out at any time.
We share information with service providers, payment processors, identity verification services, and compliance partners as necessary to perform our services. All service providers are prohibited from selling or sharing your personal information.
We may disclose information to law enforcement when legally required, or in connection with a business transition such as a merger or acquisition.
We do not sell or share personal information, including for targeted advertising purposes.
We protect your information using TLS encryption in transit and AES-256 encryption at rest.
We retain personal information only as long as necessary for contractual, regulatory, and legal obligations, or other legitimate business purposes.
Depending on your state of residence (including CA, CO, CT, DE, FL, and others), you may have the right to request access to, correction of, or deletion of your personal information, and to appeal certain decisions.
To exercise these rights, contact us by any of the following methods:
Our services are not directed to children under 13 years of age. Any personal information inadvertently collected from a child will be deleted promptly upon discovery.
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
If you have questions about this privacy policy, please contact us: